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Head Office
1235 Newmarket St #6
Ottawa, ON K1B 5N6
Service Area
We provide support Canada-Wide

    Frequently Asked Questions

    LED is short for Light Emitting Diode, a semi-conductor that emits light when electricity is applied to it. Unlike other light sources, LEDs are purely electronic which makes them more versatile, easier to control with technology and more durable.

    Lightenco will always work with your location and conditions to choose the proper luminary for your application. Most LEDs can be placed in outdoor locations provided they are not directly exposed to water. They will often be rated for damp locations so can be recessed in soffits or in outdoor lighting fixtures. Some LEDs will be specifically rated for wet locations

    During our Lighting Assessment, we’ll evaluate what LED is most suited to your location Not all LED lights are equal. There are many variables to consider including: the colour of the light (colour temperature), the quality of the light (Colour Rendering Index – CRI), whether or not it is dimmable, if it can be used in wet or damp locations, the light output (lumens), the wattage and voltage of the LED.

    No. Unlike incandescent or fluorescent lighting technologies the lifetime of an LED is not affected by switching off/on.

    LEDs should not flicker. If you have an LED that is flickering it is likely incompatible with the fixture in some way (voltage, transformer, equipment). Contact us at Lightenco and we’ll make sure you’re flicker-free!

    Our branded lights go through the same testing and meet the same certifications as any other major brand on the market. Energy Star and Design Lights Consortium are just two measures of quality that our products meet. On the safety side our LEDs and fixtures always meet cUL or cETL standards.

    LEDs work well to keep your environment cool in the summer months. Where Incandescent lamps lose 90% of their energy to heat-loss and CFLs lose about 33%, LEDs only lose about 10% of their energy as heat. However, be careful when touching an LED light near the base. This area (heat sink) can get quite warm at times, especially if operated all day as it’s necessary to draw heat away from the LEDs to the back of the lamp.

    The typical range for operating temperature of LED lights is from -20°C to 50°C. Unlike CFLs, LEDs work very well in cold temperatures. However, hotter temperatures like saunas might not be appropriate for LEDs if you want to ensure their full lifetime.

    LED are safer and healthier than many lighting products currently in use. LED lights do not contain mercury or lead and should always meet RoHS (Restriction of Hazardous Substances) standards.

    Unlike incandescent or fluorescent light sources, LEDs generally do not emit IR (infrared) or UV (ultraviolet) spectrum, which means they are not harmful to your skin or health.

    Most lighting technologies are produced in overseas factories, typically in China. While it’s desirable to manufacture LED lights locally, in many cases the individual parts would need to travel long distances reducing the environmental benefit. The longevity and energy efficiency of LEDs help to offset the carbon footprint associated with manufacturing..

    While certain technologies (fluorescent tubes with magnetic ballasts) are shown to cause headaches, in many cases lighting design and layout are the root cause of headaches caused by light refraction or reflection. We take great pride in assisting with proper design and in choosing the correct luminaire for your application and location.

    Our company’s official name is Lighting Enhancement Corporation. If you take some of the first letters from each of those words and put them together you get our brand: Lightenco – we find it’s a little easier to say in one breath!

    We’ve been working hard providing full-service solutions to clients since 2011 but don’t take our word for it. View our Project Gallery and Testimonials to see success stories and references we’ve collected along the way. We’re also listed as an official Applicant Representative by Toronto Hydro and were recognized by Hydro Ottawa in 2013 for our leadership in energy conservation and environmental stewardship.

    We primarily work in Ontario and Québec in Canada and have offices in Montréal, Ottawa and Toronto. We’re also affiliated with a company doing work in Mexico. We can take our products and solutions anywhere in the world so feel free to contact us for details.

    We do distribute our products through various channels. Please contact us at for more information.

    In Ontario, Lightenco works with the Save on Energy retrofit program. This program, run by the Ontario Power Authority (OPA) and delivered by your local hydro company, can offer incentives of up to 50% of your total project cost. Lightenco can work with any local hydro company big or small in Ontario to procure this incentive for you. Contact us for a FREE energy and cost savings assessment today.

    We love working with homeowners directly. Unfortunately, Lightenco can provide financial incentives for homebuilders but not for residential clients. We urge you to check with your local hydro company for details, as there are often coupons available.